Shipping Policy
What is the delivery time?
The delivery time consists of two stages:
-
Processing Time
Within 1-3 business days after placing the order, it will be reviewed, approved, and packed. The package is then prepared for shipment. -
Shipping Time
United Kingdom: 5-10 business days
Shipping is handled by Royal Mail.
All shipping times exclude possible customs delays. During busy periods such as Christmas, Black Friday, and New Year, deliveries may take longer.
What are the shipping costs?
We offer free premium shipping. This includes insurance in case of theft, loss, or damage to the package.
Where is my package?
Once the order has been shipped, the customer will receive an email with a tracking number.
The order can be tracked here: [Insert your website’s tracking link]
For logistical reasons, the order may be shipped in multiple packages.
My tracking number doesn't work
It may take up to 5 business days for tracking information to update. If no information is available after a few days, please contact our customer service team.